Terms and Conditions – JNR Cooling Ltd

1. Company Information

JNR Cooling Ltd (“we”, “us”, “our”) provides professional air conditioning, refrigeration, ventilation, and cooling system services across the North of England, West of England, the Midlands, and Scotland.

These Terms and Conditions govern all services supplied by JNR Cooling Ltd.

By booking or using our services, you agree to these Terms and Conditions in full.

2. Services Provided

JNR Cooling Ltd provides, but is not limited to:

  • Air conditioning installation, servicing, and repair

  • Refrigeration system installation and maintenance

  • Commercial and domestic cooling services

  • Emergency breakdown call-outs

  • Planned preventative maintenance (PPM) contracts

All services are delivered in accordance with UK industry standards and manufacturer guidelines.

3. Service Area

We operate throughout:

  • North of England

  • West of England

  • Midlands

  • Scotland

Service availability may vary depending on location, access, and scheduling.

4. Quotations & Pricing

  • All quotations are free unless otherwise stated.

  • Quotes are valid for 30 days from the issue date unless specified.

  • Prices may change if additional work is required due to unforeseen issues discovered on-site.

  • All prices exclude VAT unless stated otherwise.

5. Booking & Appointments

  • Appointment dates and times are agreed in advance.

  • The customer must ensure safe, clear access to the site and equipment.

  • Missed appointments or restricted access may incur a call-out charge.

6. Cancellations & Call-Out Charges

  • Cancellations must be made at least 24 hours before the scheduled appointment.

  • Late cancellations or no-shows may result in a call-out or labour charge.

  • Emergency call-outs are chargeable regardless of outcome.

Payment Terms

  • Payment is due immediately upon completion of work, unless agreed otherwise in writing.

  • We accept bank transfer and other agreed payment methods.

  • Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

8. Maintenance & Repairs

  • Replacement parts may be new or manufacturer-approved equivalents.

  • We are not liable for system failures caused by age, misuse, poor maintenance, or pre-existing faults.

  • Temporary repairs may be required where permanent solutions are not immediately possible.

9. Warranties & Guarantees

  • Workmanship is guaranteed for a period agreed at the time of service.

  • Manufacturer warranties apply to supplied equipment and parts.

  • Warranties do not cover damage caused by misuse, neglect, or unauthorised modifications.

10. Health & Safety

  • All work is carried out in compliance with UK Health & Safety regulations.

  • Customers must inform us of any known hazards before work begins.

  • We reserve the right to stop work if conditions are deemed unsafe.

11. Changes to Terms

JNR Cooling Ltd reserves the right to update these Terms and Conditions at any time.

The latest version will always be available on our website.

12. Contact Us

Email [email protected]

07506113717

83 Thornacre road, Wrose, Bradford, BD18 1JS