Privacy Policy for JNR Cooling Ltd

Last updated: January 2026

JNR Cooling Ltd ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our air conditioning and cooling services across the North and West of England, including the Midlands up to Scotland.

This policy is written to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Company Name: JNR Cooling Ltd

Services: Air conditioning installation, servicing, maintenance, and repair

Service Areas: North England, West England, Midlands, and Scotland

If you have any questions about this Privacy Policy or how we handle your data, you may contact us using the details provided on our website.

2. Information We Collect

We may collect and process the following types of personal information:

a) Information You Provide

  • Name

  • Company name (if applicable)

  • Email address

  • Phone number

  • Service address or location

  • Details about your enquiry or requested service

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Referring website or search engine

This data helps us improve website performance, security, and user experience.

3. How We Use Your Information

We use your personal data to:

a) Information You Provide

  • Respond to enquiries and provide quotes

  • Deliver air conditioning and cooling services

  • Manage appointments and customer relationships

  • Improve our website and services

  • Comply with legal and regulatory obligations

  • Support marketing and SEO performance (e.g. understanding website traffic trends)

We only collect data that is necessary for legitimate business purposes.

4. Legal Basis for Processing

Under UK GDPR, we process personal data based on one or more of the following lawful bases:

  • Consent – when you submit an enquiry or contact form

  • Contract – when data is required to provide agreed services

  • Legal obligation – where we are required by law

  • Legitimate interests – to operate, improve, and market our business responsibly

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to safeguard your personal data, including:

  • Secure systems and restricted access

  • Encrypted communication where applicable

  • Regular review of data storage practices

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

6. Sharing Your Information

We do not sell, rent, or trade your personal data.

We may share data only with:

  • Trusted service providers (e.g. website hosting, email systems)

  • Professional advisers (accountants or legal advisers)

  • Authorities where legally required

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

7. Cookies and Tracking Technologies

Our website may use cookies to:

We may share data only with:

  • Improve website functionality

  • Analyse traffic and user behaviour

  • Support SEO and marketing performance

You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

We may share data only with:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details on our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The latest version will always be available on our website.

11. Contact Us

If you have any questions about this Privacy Policy or how JNR Cooling Ltd handles your personal data, please contact us via the contact details provided on our website.

Email [email protected]

07506113717

83 Thornacre road, Wrose, Bradford, BD18 1JS